Ricoh's Intelligent eDiscovery Blog

Flexibility: How does technology and service adapt to your organization?

Jun 11, 2020 3:35:49 PM | Sean Lynch

As a vendor in the eDiscovery and Data Management space, we are always conscious of the need to be “flexible”. Often times we hear our clients say, “yes, we want to try new technologies, but the new technologies have to serve multiple needs.”

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Topics: Technology & Managed Services

Adopting a ‘Digital-First’ Mindset: Why Every Company is a Tech Company

Jun 3, 2020 2:04:44 PM | Marketing

This article was originally published on Ricoh.ca

Every company with an online presence is a technology company doing something else at the same time. In the digital age, shifting your company’s mindset to “technology first” is crucial — and, in some cases, can be a sink-or-swim process.

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Topics: Ricoh, Technology & Managed Services, Technology Consulting Services

Is Technology Alone the Driving Force For Innovation?

Feb 10, 2017 4:28:27 PM | Marketing

The Global Legal Post recently posted the article Law Society Urges Firms to Harness the Power of Automation written by Kathryn Higgins, Corporate Counsel Writer and Editor for The Global Legal Post.

“Technology by itself will not bring innovation to a firm. What will is a better understanding of business issues and the points where technology and business come together, and how that can be better understood and developed".

In today's world we are constantly surrounded by the Internet of Things, Artificial Intelligence and of course "All Things Social". But is technology alone the driving force for innovation?

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Topics: Technology & Managed Services

Focus, experience critical to ediscovery managed services

Feb 3, 2016 8:30:00 AM | Marketing

AdvocateDaily.com reaches out to Commonwealth Legal's Vice President, Jennifer Johnson, for what makes for an effective ediscovery managed services offering.

Rather than just an add-on to its main business, 'managed services' should be at the core of an ediscovery firm's offering, as expertise, flexibility and a well-established technology toolkit are key to excelling in this area, says Commonwealth Legal vice-president, Jennifer Johnson.

In the managed services area — which is a sophisticated combination of evidence management, the cloud, and reactive service needs for litigation, regulatory matters, inquiries or investigations, means that only hands-on experience and a proficient team can set you up for success.

“This is not the kind of business where you can get away with doing a satisfactory job. Infrastructure costs, security risks, an efficient approach to managing the data and enabling your clients to really master the technology is what makes us successful,” says Johnson.

“The reality is that anyone can buy a tool. But we know from experience, and law firms have learned this too as they work to evolve their in-house capabilities, that it takes a village to support these applications and the teams that are using them. There is a lot at stake and highly responsive, first-hand expertise is critical to the successful management of cases in the cloud,” says Johnson.

Read the rest of the article on AdvocateDaily.com.

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Topics: Jennifer Johnson, Technology & Managed Services, eDiscovery Solutions