We recently spoke with Sean Lynch, Director of Legal and Compliance Solutions, about his role in leading Ricoh Canada’s customer success and emerging technology solutions. With a decade of litigation and eDiscovery expertise, including extensive document review experience, Sean shares his insights on the current eDiscovery landscape, his clients’ biggest challenges and what he’s most looking forward to in the future of legal tech.

With an increasing demand for data, both in-house and external advisors are feeling the pressure to step up their investigation strategies and procedures to stay compliant with various data governance, corporate and legal protocols.

As In-House Counsel transitions from legacy to digital setups, they’re often faced with several pain points ⁠— one of which being an effective way to manage and analyze contracts. There are huge advantages to moving from manual review to using a tool that instantly analyzes, flags and manages contracts of every type however, getting executive buy-in to onboard these robust tools remains a major hurdle.

While legal teams understand the benefits of investing in an agile tool that can automate the contract process from start to finish, other stakeholders may not always be on the same page.

As a vendor in the eDiscovery and Data Management space, we are always conscious of the need to be “flexible”. Often times we hear our clients say, “yes, we want to try new technologies, but the new technologies have to serve multiple needs.”

The COVID-19 pandemic has rocked many organizations. Between uprooting our office environments and working from home to juggling the challenges of procurement, services and fulfillment, the current crisis has brought force majeure clauses, termination clauses, and business interruption insurance policies to the forefront.

Force majeure, failure to perform and termination clauses are at the top of every corporation’s mind. Understanding risk around contracts, today and post-pandemic, is crucial to help determine liabilities and the impact on your business.

During this uncertain time, it can be difficult finding the support you need while working remotely. Fortunately, the Relativity community is providing excellent resources to help our team and clients feel connected in the interim. 

When it comes to legacies, eDiscovery software isn't something to pass down.

No lawyer likes being challenged by opposing counsel on the efficacy and accuracy of a production. For significant litigation matters, few issues give rise to greater cost concerns than that of an incomplete or over-production of documents. The eDiscovery process is one that should be controlled by the best and most-proportionate combination of expertise, process, and technology. While law firms often possess both expertise and process know-how, they may be lacking in a key area: technology.