We’re pleased to announce Silvia DeBastos as the Customer Success Manager for Ricoh eDiscovery. In this newly-developed role, Silvia — who first joined our team in 2016 — acts as a bridge between the Sales and Fulfillment teams.

Nine great industry news stories from this week you may have missed.

Central Health apologizes to 240 patients after employee accesses private records

Via CBC

Central Health, the second largest health authority in Newfoundland and Labrador, is apologizing after an employee "inappropriately accessed" the health records of 240 patients over a span of two years. On Tuesday, CBC reported that all 240 people who were affected were being called to alert them of the breach. The person involved in the breach is no longer working for the organization.

Data analytic solutions allow law firms and legal departments to make better overall business decisions. Whether they are used for contract analysis, to help better manage internal and external risks, enhance compliance processes, improve resource allocation or gain a strategic advantage in the competitive legal marketplace, the limits of using data are endless.

During last week's Canadian Legal Innovation Forum webinar on Using Data to Make Better Decisions, four panelists, including our own Jessica Lockett, shared how their organizations are actively utilizing these solutions to help save on time, costs and improve accuracy.

Nine great industry news stories from this week you may have missed.

68 per cent of Canadians say proper tech makes home setups more productive than offices: study.

Via Mobile Syrup

A recent study showed that 61 per cent of polled workers consider their work-from-home set up to be on par with their office. In turn, nearly half of the respondents believe their companies will have a more digital culture post-pandemic signaling that digital transformation is top of mind for many organizations.

Nine great industry news stories from this week you may have missed.

Biden, Obama, tech moguls' Twitter accounts hacked in apparent bitcoin scam

Via CBC

As it happened on Wednesday, CBC reported that a series of high-profile Twitter accounts were hijacked, with some of the platform's top voices — including U.S. presidential candidate Joe Biden, reality television show star Kim Kardashian, former U.S. president Barack Obama, billionaire Elon Musk, and rapper Kanye West, among many others — used to solicit digital currency. The attackers sent out tweets from the accounts of the public figures, offering to send $2,000 for every $1,000 sent to an anonymous bitcoin address. While little was known about the hack that day, it was confirmed the affected accounts had tens of millions of followers and an estimated $100,000 of cryptocurrency was received. 

The next day, the news outlet revealed the FBI was probing the high-profile Twitter hack.

Ricoh has been proud to serve as an exclusive sponsor for Canadian Legal Innovation Forum's Webinar Series 2020. Over the past two months, the series' webinars have covered a variety of subjects focused on innovation in the legal technology and information management sectors in Canada. Today we're sharing the details of our third and final virtual event. 

With its up-to-the-minute updates, Twitter is thought to be the most news-friendly social media platform. And, with 145 million daily users from all over the world, it's become an essential communication tool amongst many industries. 

Nine great industry news stories from this week you may have missed.

Microsoft Teams’ new Together Mode is designed for pandemic-era meetings

Via The Verge

Microsoft is introducing some big updates to Teams including a "Together Mode" that's designed to create a virtual live avatar of yourself to help you better engage with meetings. Microsoft is using AI to segment your face and shoulders and place you and your co-workers together in a virtual space. The space could be a meeting room-like environment, coffee shop or other places you'd normally have face-to-face meetings. Microsoft is also adding in video filters and live reactions. Read about all the updates on The Verge.