We all love finding the perfect product or service — the one that keeps us coming back again and again, knowing it will be the same as the time before. For example, when you order a no foam, triple latte or double-double from your favourite coffee shop, you know exactly what you’re getting. It’s not going to change, and you won’t be disappointed. If it wasn’t consistent, you’d likely become annoyed and find a different place. The same concept can be applied to eDiscovery operations.

We are excited to share that two members of our team have achieved Relativity Master status — the highest accreditation available through the eDiscovery market’s leader. This certification is no easy feat; it requires passing the Relativity Certified Administrator (RCA) program as well as four additional certifications. These certifications can take years to complete and fewer than 100 people across the globe have achieved Master status. 

For the fourth consecutive year, Ricoh Canada has won a Reader's Choice Award from Canadian Lawyer Magazine.

Ricoh deepens partnership with ACEDS as a Premier Diamond Level affiliate partner, amplifying brand's commitment to innovation and expertise.

Adoption of updated international standards shows Ricoh Canada's continued practice of placing high emphasis on client satisfaction.

TORONTO, ON, November 6, 2018 – Ricoh Canada, Inc. today announced that its Ricoh eDiscovery division has achieved ISO 9001:2015 certification – further emphasizing its commitment to achieving customer satisfaction by providing defensible, transparent and repeatable processes.  Ricoh is the only specialized eDiscovery provider in Canada to hold this certification.

TORONTO, ON, CANADA – AUGUST 25, 2017 – COMMONWEALTH LEGAL, a division of Ricoh Canada and the Canadian leader in eDiscovery solutions, announced today that it has once again achieved its ISO 9001:2008 Quality Management recertification. As trailblazers in the Canadian eDiscovery Market, Commonwealth Legal is the only ISO quality-certified eDiscovery service provider in Canada, and has been since 2008.

We are happy to share that Ricoh eDiscovery in the US has earned the 2017 Platinum Partner Award from iCONECT. This award recognizes Ricoh’s dedication and commitment to excellence in litigation support hosting and services.

By presenting this award to Ricoh Discovery, iCONECT recognizes that Ricoh continues to provide an outstanding eDiscovery experience for its clients. Partners were evaluated in such areas as contribution to product vision, customer service, engagement with clients to expand eDiscovery knowledge, and joint marketing. iCONECT partners must also meet requirements for product knowledge, administrator certifications, duration as a hosting partner and size of installation to qualify.

Commonwealth Legal, a division of Ricoh Canada, has once again been chosen by Canadian Lawyer to be included in their Annual Readers’ Choice Survey. And now, we need your help!

Finalists in each category will be determined by the popular vote, so please take a moment to cast your vote for us as your preferred Litigation Support & E-Discovery Consultant, and then forward the survey across your network.