Ricoh's Intelligent eDiscovery Blog

3 Reasons to Choose an ISO-Certified Service Provider

Mar 11, 2020 11:22:30 AM | Lauren Nikoletsos

We all love finding the perfect product or service the one that keeps us coming back again and again, knowing it will be the same as the time before. For example, when you order a no foam, triple latte or double-double from your favourite coffee shop, you know exactly what you’re getting. It’s not going to change, and you won’t be disappointed. If it wasn’t consistent, you’d likely become annoyed and find a different place. The same concept can be applied to eDiscovery operations.

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Topics: Certifications and Awards

Meet Our Relativity Masters

Dec 3, 2019 1:02:22 PM | Marketing

We are excited to share that two members of our team have achieved Relativity Master status the highest accreditation available through the eDiscovery market’s leader. This certification is no easy feat; it requires passing the Relativity Certified Administrator (RCA) program as well as four additional certifications. These certifications can take years to complete and fewer than 100 people across the globe have achieved Master status. 

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Topics: Relativity, Certifications and Awards

Ricoh Canada Wins 2019 Readers’ Choice Award from Canadian Lawyer Magazine

Nov 27, 2019 1:46:22 PM | Marketing

For the fourth consecutive year, Ricoh Canada has won a Reader's Choice Award from Canadian Lawyer Magazine.

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Topics: Certifications and Awards

ACEDS Announces Ricoh USA Renews as Premier Diamond Level Affiliate Partner

Mar 29, 2019 1:53:09 PM | Marketing

Ricoh deepens partnership with ACEDS as a Premier Diamond Level affiliate partner, amplifying brand's commitment to innovation and expertise.

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Topics: Ricoh, Certifications and Awards

Ricoh’s Canadian eDiscovery Group Achieves ISO 9001:2015 Certification for Quality Management

Nov 6, 2018 10:07:57 AM | Marketing

Adoption of updated international standards shows Ricoh Canada's continued practice of placing high emphasis on client satisfaction.

TORONTO, ON, November 6, 2018Ricoh Canada, Inc. today announced that its Ricoh eDiscovery division has achieved ISO 9001:2015 certification – further emphasizing its commitment to achieving customer satisfaction by providing defensible, transparent and repeatable processes.  Ricoh is the only specialized eDiscovery provider in Canada to hold this certification.

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Topics: Ricoh, Certifications and Awards

Commonwealth Legal Achieves ISO 9001:2008 Quality Management Recertification for the 9th Year

Aug 25, 2017 4:45:40 PM | Marketing

TORONTO, ON, CANADA – AUGUST 25, 2017 – COMMONWEALTH LEGAL, a division of Ricoh Canada and the Canadian leader in eDiscovery solutions, announced today that it has once again achieved its ISO 9001:2008 Quality Management recertification. As trailblazers in the Canadian eDiscovery Market, Commonwealth Legal is the only ISO quality-certified eDiscovery service provider in Canada, and has been since 2008.

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Topics: Ricoh, Certifications and Awards

Ricoh Receives iCONECT Platinum Partner Award

Jul 6, 2017 10:09:39 AM | Marketing

We are happy to share that Ricoh eDiscovery in the US has earned the 2017 Platinum Partner Award from iCONECT. This award recognizes Ricoh’s dedication and commitment to excellence in litigation support hosting and services.

By presenting this award to Ricoh Discovery, iCONECT recognizes that Ricoh continues to provide an outstanding eDiscovery experience for its clients. Partners were evaluated in such areas as contribution to product vision, customer service, engagement with clients to expand eDiscovery knowledge, and joint marketing. iCONECT partners must also meet requirements for product knowledge, administrator certifications, duration as a hosting partner and size of installation to qualify.

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Topics: Ricoh, Certifications and Awards

Vote for Commonwealth Legal as your preferred LITIGATION SUPPORT & E-DISCOVERY CONSULTANT!

May 31, 2016 3:45:10 PM | Marketing

Commonwealth Legal, a division of Ricoh Canada, has once again been chosen by Canadian Lawyer to be included in their Annual Readers’ Choice Survey. And now, we need your help!

Finalists in each category will be determined by the popular vote, so please take a moment to cast your vote for us as your preferred Litigation Support & E-Discovery Consultant, and then forward the survey across your network.

Vote Now!
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Topics: Ricoh, Certifications and Awards