TORONTO, ON, CANADA – AUGUST 25, 2017 – COMMONWEALTH LEGAL, a division of Ricoh Canada and the Canadian leader in eDiscovery solutions, announced today that it has once again achieved its ISO 9001:2008 Quality Management recertification. As trailblazers in the Canadian eDiscovery Market, Commonwealth Legal is the only ISO quality-certified eDiscovery service provider in Canada, and has been since 2008.
ISO 9001:2008 enables continuous improvement to quality management systems and processes at Commonwealth Legal.
ISO 9001 is a series of voluntary international standards set out by the International Organization for Standardization (ISO), a Geneva-based, worldwide federation of national standards bodies. The ISO quality framework for electronic discovery assures that standards are in place and adhered to on all projects. By achieving this recertification, Commonwealth Legal demonstrates to clients around the globe its dedication to meeting these international standards of quality service, and its commitment to the delivery of reliable and defensible evidence management solutions.
"We are committed to our clients’ success, and to making our organization more efficient," says Chris Plauschinn, Senior Director, IT and ED Infrastructure at Commonwealth Legal. "For the past nine years, Commonwealth Legal has consistently upheld our ISO recertification to maintain high-quality service levels and drive continuous improvement in order to provide increasing value in our enterprise solutions."
By adhering to ISO Quality Management standards in the eDiscovery process, Commonwealth Legal proactively addresses and remediates issues at the root cause to eliminate recurrences. This practice differentiates their service levels and deliverables.
For more information about Commonwealth Legal's Quality Policies and Objectives go to www.commonwealthlegal.com/iso-certification.
ISO is a global federation of national standards institutes from 157 countries with a current portfolio of more than 17,000 standards for business, government and society. ISO's standards make up a complete offering for all three dimensions of sustainable development – economic, environmental and social. ISO standards provide solutions and achieve benefits for almost all sectors of activity, including agriculture, construction, mechanical engineering, manufacturing, distribution, transport, medical devices, information and communication technologies, the environment, energy, quality management, conformity assessment and services. To learn more, visit www.iso.org.
About Commonwealth Legal
Commonwealth Legal, a division of Ricoh Canada, specializes in providing secure, cloud-based legal document management solutions. In the complex and often expensive world of litigation, our goal is to provide technology solutions that are simple, fast, and cost-effective. We are a recognized industry leader with a strong reputation for customer service, ISO 9001:2008 certified deliverables and knowledgeable professional services.
Jennifer Johnson | Vice President
COMMONWEALTH LEGAL | ISO 9001:2008
A Division of Ricoh Canada
Join members of the Commonwealth Legal team and Kelly Friedman, Partner at DLA Piper, at Technology in Practice 2017 for the session Reining in the Wild Frontier.
They will be discussing new operational standards for eDiscovery coming from the International Standards Organization (ISO). Don't miss the opportunity to learn first-hand how to align your operation and be one of the first to certify and differentiate your organization.