Analytics use in ediscovery is most successful when the team of experts behind the technology work in similar ways. In his article, kCura's Constantine Pappas explores the healthy habits that every successful analytics team has.
The following article has been published with permission from kCura's Relativity Blog.
Written by: Constantine Pappas
Our industry exists in an era of fast-paced innovation, but you’d be hard-pressed to find someone who could successfully
argue that new technology, in itself, by itself, is enough. Each product or feature needs to be supported with instructional content that makes the technology accessible and perhaps even attractive to its intended users. Even so, there is only so much a technology creator can do to ensure a positive outcome once the product ships and arrives in the customer’s hands.
We’ve learned that being successful, truly successful, with text analytics requires specific patterns in case teams’ processes. What’s more, customers who take ownership of their analytics success appear to travel very similar paths, and we’d like to spend a bit of time today exploring a few of these trends in the form of three useful tips.
Successful analytics users:
1. Know their data.
2. Ask, don’t guess.
3. Practice, practice, practice.