Ricoh eDiscovery

Ricoh's Intelligent eDiscovery Blog

Introducing Silvia DeBastos, Customer Success Manager

Aug 4, 2020 1:00:00 PM | Marketing

We’re pleased to announce Silvia DeBastos as the Customer Success Manager for Ricoh eDiscovery. In this newly-developed role, Silvia — who first joined our team in 2016 — acts as a bridge between the Sales and Fulfillment teams.

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Topics: eDiscovery Solutions, Silvia DeBastos

Data Compliance: Are you prepared for an investigation?

Jun 29, 2020 3:03:38 PM | Marketing

With an increasing demand for data, both in-house and external advisors are feeling the pressure to step up their investigation strategies and procedures to stay compliant with various data governance, corporate and legal protocols.

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Topics: Sean Lynch, eDiscovery Solutions

Webinar Announcement: Advances in Investigations, eDiscovery & Litigation Management

Jun 18, 2020 3:00:32 PM | Marketing

Ricoh is proud to be serving as an exclusive sponsor for the Canadian Legal Innovation Forum's new series of online webinars. The webinars, which kicked off earlier this month, cover a variety of subjects focused on innovation. 

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Topics: Events and Sponsorships, eDiscovery Solutions

Never Stop Learning: Advice from Canada’s Relativity Masters

Mar 20, 2020 11:30:04 AM | Marketing

Danny Chan and Joe Evangelista, both Senior Case Managers at Ricoh, are leading our Relativity-accredited team of specialists to new grounds. In a new piece for their Community site, Relativity met with our two Masters to learn about their journeys, how it's impacted their relationship with clients and their advice for anyone in pursuit of a Relativity Certification.

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Topics: Relativity, eDiscovery Solutions

Is your eDiscovery software still update-able?

Feb 26, 2020 10:35:07 AM | Sean Lynch

When it comes to legacies, eDiscovery software isn't something to pass down.

No lawyer likes being challenged by opposing counsel on the efficacy and accuracy of a production. For significant litigation matters, few issues give rise to greater cost concerns than that of an incomplete or over-production of documents. The eDiscovery process is one that should be controlled by the best and most-proportionate combination of expertise, process, and technology. While law firms often possess both expertise and process know-how, they may be lacking in a key area: technology.

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Topics: Sean Lynch, eDiscovery Solutions

Legal Tech's Predictions for eDiscovery in 2020

Jan 3, 2020 12:57:43 PM | Marketing

We're just three days into the New Year and predictions are starting to roll in on what's to come for legal tech in 2020. According to, "From ephemeral messaging to global expansion and beyond, lawyers and technologists believe eDiscovery will show no signs of stagnation in 2020."

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Topics: Sean Lynch, eDiscovery Solutions

Tuesday's Tip: The Critical Questions You Need to Ask When Assessing your eDiscovery Process

Mar 19, 2019 4:13:48 PM | Marketing

Our team of eDiscovery specialists tackle your frequently asked questions and pressing "in the trenches" legal tech topics.

I recently attended a webinar presented by EDRM and Exterro on “How to Evaluate & Improve your eDiscovery Process”. Below are some insightful key questions the presentation outlined, which should be considered if you are assessing your own eDiscovery workflows.

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Topics: Tuesday's Tip, eDiscovery Solutions

Securing Each Link in the eDiscovery Chain

Sep 19, 2018 6:29:52 PM | Marketing

David Greetham, Vice President of eDiscovery Sales and Operations at Ricoh USA, explains why General Counsels and Law Firms must ask critical questions and encrypt data at each step in the eDiscovery process in his recent Law Journal Newsletters featured article.

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Topics: David Greetham, Security and Privacy, eDiscovery Solutions

5 eDiscovery Security Measures You Shouldn't Ignore

Mar 23, 2018 2:35:03 PM | Marketing

In an age of hacking, data breaches and cyber threats it is always important to revisit how you and your company handle all that sensitive eDiscovery data you may be storing. But between policies, password resets and figuring out the cloud it's hard to keep up, so we've put together a list of five security measures you shouldn't ignore and how they play a huge part in our industry.

Read on and save this list to impress your IT team at the next meeting - you eDiscovery security guru, you. 

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Topics: Security and Privacy, eDiscovery Solutions

Early and frequent communication is critical to the eDiscovery process

Feb 13, 2018 4:34:05 PM | Sean Lynch

I had the opportunity to speak on the CCCA webinar panel, "Managing the Cost, Risk, and Disruption of eDiscovery in Complex Litigation”, with fellow panelists Andrew Parley, partner at Lenczner Slaght, and Mel Hogg, Associate General Counsel at Ontario Power Generation. Our discussion centered around planning and managing complex eDiscovery projects, including document preservation, collection, and review.

As the "eDiscovery provider" on the panel, my key takeaways from the discussion are these:

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Topics: Intelligent Review, Sean Lynch, eDiscovery Solutions