Training & Support

Back to: Professional Services

Ricoh eDisovery provides specialized training and support for the industry's leading software and technology to ensure that your team is able to navigate the ever-changing industry of eDiscovery and litigation support. 

We will review your overall training needs and design a customized program that works for you. Whether you need a formal group training session, one-on-one coaching at your desk, or remote support we can accommodate you and your budget.

Software Training

Ricoh eDiscovery has built a team of certified trainers to assist you in maximizing your use of litigation technology and software functionality. We offer customized training, supplemented with detailed written materials to ensure that your team gains the most from their session. Whether you need an in-depth introduction to litigation technology, a quick refresher course on existing platforms or, as an advanced user, you want to learn about the latest advancements in software and web-based applications, we can provide the guidance you're looking for.

Technical Support

In addition to training, Ricoh eDiscovery offers technical support for all litigation support software that we sell including assistance with installation and configuration, troubleshooting and help desk functions. Since it can be a challenge for in-house IT departments to provide in depth, application specific support, relying on Ricoh eDiscovery for advice ensures you are getting the most up-to-date information on your specialized software packages.