NetApp

Customer Profile

Ricoh eDiscovery provides secure, Web-hosted technology solutions (SaaS) for managing electronic evidence and sensitive litigation documents. Headquartered in Toronto, Canada, the company has virtually unlimited data-hosting capacity and is currently hosting over 50 terabytes of client data while supporting hundreds of active users. The firm’s experienced professional services team works with clients to develop customized solutions to meet individual needs and case requirements. Ricoh eDiscovery is the only ISO 9001:2008 quality-certified e-discovery company in Canada.

Customer Challenges

• Keep pace with data proliferation.

• Minimize maintenance and management costs while accelerating service delivery.

• Meet compliance requirements.

Solution

• Work with I S Associates to streamline IT infrastructure.

• Deploy a dual-controller NetApp FAS2240HA storage system in the production environment.

• Implement a NetApp FAS2240 for disaster recovery hosted applications on VMware®.

• Leverage deduplication for optimal storage efficiency and cost savings.

• Use VMware to virtualize servers and desktops.

Benefits

• Manages more than 50 terabytes of data, with easy scalability to meet growing data demands.

• Realized return on investment within seven months of deployment.

• Completed data migration within two weeks with multiprotocol support.

• Cuts storage requirements by 46% with deduplication, reducing costs.

• Enhances protection to critical application data, mitigating risks for the business and clients.

• Attained 50% virtualization, enhancing availability and performance of critical applications.

• Accelerated and enhanced data protection with frequent replication to a remote disaster recovery site using NetApp SnapMirror technology.

• Provides 24/7 access to hosted application data for customers.

Environment

• Applications: VMware ESX 4, various legal litigation applications hosted as SaaS

• Databases: Microsoft® SQL Server® 2005 (active-passive cluster)

• Operating System: Microsoft Windows® Servers

• Protocols: CIFS, Fibre Channel, iSCSI, NFS