Ricoh eDiscovery

How RelativityOne is helping our clients right now

Posted by Marketing |2 minute read

May 25, 2020 10:47:44 AM

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The necessary rapid response to a global pandemic has, at times, pushed organizations to their IT limits while the need for even greater connectivity and scale continues to rise. It's become clearer than ever that easy, secure and flexible cloud access is no longer a nice-to-have but a necessary component to enable remote workers and allow companies to thrive.

Fortunately, RelativityOne offers a number of great solutions that we’ve experienced firsthand in helping our clients during the COVID-19 pandemic. Aside from allowing you to actively collaborate with your team, regardless of your location or time zone, the leading eDiscovery platform provides the security, speed and support you need during this unprecedented time.

Here are the top ways RelativityOne by Ricoh Canada is enabling our clients to continue to thrive.

Secure remote access

To use Relativity from home, all you need it internet access. Unlike with other software, RelativityOne is cloud based and doesn’t require the use of a VPN. The program’s extensive security infrastructure includes a built-in, two-factor authentication model to ensure all your projects are secure at all times.

Relativity’s dedicated CALDER 7 security team is constantly testing and improving the program’s security by anticipating threats and mitigating risks each day to ensure absolute threat prevention. In addition, Relativity meets both the ISO 27001 and SOC 2 standards, and is hosted in a Canadian Microsoft® Azure™ Environment that provides proactive threat intelligence and a relentless approach to security defense.

Speed and scalability

The scalable architecture of RelativityOne automatically adjusts the available system resources to your workload. This means any scalable tasks like imaging, OCR, production branding or processing will execute faster than in most on-premise environments. 

Not only does RelativityOne’s scalability allow us to handle larger data sets more efficiently but Ricoh’s affordable, agile and customizable deployment options allow you to scale up and down depending on your needs on a monthly basis for data volume and users. This factor is especially beneficial as we face stricter budgets.

You’re not limited to one platform

When using RelativityOne, you have access to Contract Analysis & Review, Trace Compliance, and Intelligent Document Review, all in one place. The integration of these systems allow you to work in one single solution without having to move work product between programs.

Ongoing support 

Despite working from home, our team of experienced Relativity-certified professionals are available to support you. From coast to coast, our team has the highest number of Relativity-certified professionals in the country with well over 50 total certifications, including three Masters and three Experts. In addition, Ricoh is the only eDiscovery service provider in Canada to hold the ISO 9001:2015 certification which means you can expect the utmost standard of quality in every project. 


If you have questions about RelativityOne, be sure to get in touch with us today. We’re here to help support your business.

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