The scope of eDiscovery has expanded beyond its traditional focus on litigation. Defining, mapping and applying advanced eDiscovery processes requires better collaboration, creativity and flexibility. Marrying technology with advanced processes also plays a key role.
Last week, Ricoh took part in the Canadian Legal Innovation Forum’s webinar on eDiscovery: Drivers, Trends and Technology, with our very own Jessica Lockett on the panel. Moderated by Andrew Bowyer, Founder of ADB Insights and the Forum, the online discussion shed insights on how eDiscovery has evolved over the years and where it's headed. In case you missed it, here are the top insights provided by each panelist:
"... Professional services are so important and, having people who are skilled, experienced and able to perform these professional services are key. Technology on its own doesn’t solve problems. You need people who know what they’re doing."
— Carolyn Anger, Founder, Anger & Associates
"You see firms who would never in a million years have thought about legal process outsourcing, putting things in the cloud or even video conferencing. Now, all of a sudden, the adoption is much higher and people have gotten much more comfortable working this way over time."
— Maura R. Grossman, Research Professor, David R. Cheriton School of Computer Science, University of Waterloo
"Traditionally, document reviews have been conducted with the entire review team working in one large room, working side-by-side, with communication carried in-person. Obviously, that can't be done right now so law firms and external review providers have had to figure out how to adapt very quickly; specifically with new ways to track and communicate updates and instructions, as well as create effective remote project management processes and workflows. One of the many positives of this is that effective remote review processes can elevate defensibility and auditability."
— Jessica Lockett, Director, Legal Operations and Review Solutions, Ricoh