When Technology Fails: How Ricoh eDiscovery Helped a Global Law Firm Save Their Document Review
A large, global law firm was undertaking its own analytics-based review — but, it was not achieving the results it needed. While the law firm had some experience with Active Learning, they could not confidently conclude the project, no matter how many documents they reviewed. With the production deadline looming, the firm realized this was a bigger project than they could handle. To meet their client's requirements, they would need help. They reached out to Ricoh for support.
By partnering with Ricoh eDiscovery, the firm saw the following results:
A 78 per cent reduction in required eyes-on review
65 per cent fewer documents reviewed to achieve Active Learning (AL) success
A review of only four per cent of the overall document set was required for AL completion
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Ricoh eDiscovery provides ISO 9001:2015 quality-certified evidence and document management solutions, as well as litigation support services that successfully integrate technology, defensible processes and professional services to meet the unique needs of our clients.